Billable Services

Billable Services

Facilities Operations provides a wide variety of services for University departments either on a routine maintenance basis or by special request. All requests for services are made by electronically submitting a work order request.


The costs for any changes or additions to a building are the responsibility of the requesting department. Facilities Operations will charge the departmental budget code. Examples of types of requests that are billable are:

  • Housekeeping service performed for self-supporting activities
  • Painting buildings at any time other than when regularly scheduled
  • Minor furniture construction, such as workbenches, bookshelves, cabinets, etc.
  • Signs, such as building signs, name plates, signs for doors, etc.
  • Use of university vehicles provided by Motor Pool

The billing rate is $20 an hour per person, plus the cost of supplies.


Facilities Operations is responsible for all routine maintenance and repairs of the originally constructed academic buildings on a regular cycle. If repairs are the responsibility of Facilities Operations the department will not be billed. Examples of these types of repairs are:

  • Painting of buildings on a regular cycle
  • Repairing lights, doors, windows, receptacles, etc.
  • Ceiling tile repairs and plumbing
  • Any masonry or sheet rock repairs

If you have any questions regarding billing, please contact Cheryl Triplett at 828-262-8771.

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Facilities Operations (formerly "Physical Plant")
265 Dale Street
PO Box 32105
Boone, NC 28608-2105
Phone: 828.262.3190

Fax: 828.262.4017

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