The Facilities Operations website is your single touch point for facilities services.

For emergencies, please call Facilities Operations at 828-262-3190. After 5pm please contact the ASU Police Department at 828-262-2150.

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News & Outages

Tuesday, November 12, 2019 - 11:58am
Happy Winter, Mountaineers! Now's the time to break out the insulated gloves, boots and yak tracks...
Thursday, October 19, 2017 - 1:32pm
Our new Georgia Pacific paper towel dispensers are saving trees because they don't leave any...
Wednesday, May 3, 2017 - 12:36pm
Nothing's more frustrating than reaching for a paper towel and finding the dispenser empty.  ...
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AiM Work Order Request

AiM is our work order request system that is used for facilities maintenance, asset management, inventory and Motor Pool operations.

General Work Order, Estimate or Billing Questions:  Contact the Physcial Plant at 262-3190 or Carol Barbee at 262-8788.

AiM Support Questions:  Contact Amy McNeill at 262-8782 or Colemann Rusch at 262-8774.

Please Note:   If you have changed departments, you will need to submit an updated AiM User Access Request Form with your new department information.  Please email to, or fax to 4017.

Submit a Work Request

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Facilities Operations (formerly "Physical Plant")
265 Dale Street
PO Box 32105
Boone, NC 28608-2105
Phone: 828.262.3190

Fax: 828.262.4017

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